Shipping policy

 

CHRISTSTAR Shipping Policy

Thank you for shopping with CHRISTSTAR. We’re committed to delivering high-quality, custom-made clothing with care and purpose. Please review our shipping policy below:

Processing Time

  • All CHRISTSTAR items are made to order.

  • Please allow 5–10 business days for order processing and production before shipment.

  • During high-demand seasons or special releases, processing times may be extended. We’ll keep you updated via email.

Shipping Rates & Delivery Times

Shipping is available within [Your Country] and internationally.

Shipping Method Estimated Delivery Time* Cost
Standard (Domestic) 3–7 business days Calculated at checkout
Express (Domestic) 1–3 business days Calculated at checkout
International 7–21 business days Calculated at checkout

*Delivery times begin after the processing period and may vary based on your location.

Tracking Information

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow 24–48 hours for tracking to update after the shipping label is created.

Shipping Delays

CHRISTSTAR is not responsible for delays due to:

  • Carrier issues

  • Weather disruptions

  • Customs clearance (for international orders)

We will do our best to assist with any shipping concerns.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Check around your delivery area.

  • Wait 24 hours in case of delay.

  • Contact the carrier directly.

If still unresolved, contact us at christstar.help@gmail.com and we’ll do our best to help.

Questions?

For any questions or concerns regarding shipping, email us at christstar.help@gmail.com. We're here to help!